Shipping policy
Shipping Policy
Where We Ship We currently ship to all provinces within South Africa.
Processing Time Orders are processed within 1–2 business days after payment is confirmed. Orders placed over weekends or on public holidays will be processed on the next business day.
Delivery Timeframes Once dispatched, you can expect your order within 3–5 business days. Please note that delivery times are estimates and may vary depending on your location and courier availability.
Shipping Rates
- Standard Delivery: R100
- Express Delivery: R150
- Free Shipping: Complimentary standard shipping on all orders over R999
Order Tracking Once your order has been dispatched, you will receive a confirmation email with your tracking details.
Delays While we do our best to meet delivery estimates, Cool Folks cannot be held responsible for delays caused by courier services, weather, or circumstances beyond our control.
Questions? If you have any questions about your delivery, please contact us at info@coolfolks.co.za